Legal Issues: Recommending Health Benefits Of Products and Services

What do you tell a customer who asks if a particular filter will make him feel better, if a particular product will make the air healthier, or if a particular design will improve occupants health? How you approach these inquiries determines your risk of legal liability. This column addresses legal issues to consider when providing health information and gives practical advice on how to respond to questions on health benefits.

Citation: ASHRAE Journal, Vol. 46, No. 7, July 2004



Product Code(s): D-22645